Why did Wiza stop finding new contacts?
The Wiza help pages give 4 common reasons. The first to rule out: If a payment is missed, Wiza can pause the account until it is paid, and its features are not available while it is paused.
What causes it?
If a payment is missed, Wiza can pause the account until it is paid, and its features are not available while it is paused.
In the Wiza help:
Until the payment is made, your account will remain paused, and you won’t be able to access Wiza’s features.
Why Is My Account Paused? | Wiza Help Center, read 2026-11-12.Wiza limits how many contacts can be revealed within a set window, and going over a limit pauses new reveals until that window resets.
In the Wiza help:
If you exceed either limit, Wiza will temporarily pause your ability to reveal more contacts until the rate window resets.
Why are there limitations on requesting multiple profiles in a short time on Wiza? | Wiza Help Center, read 2026-11-12.Each person can only have a set number of reveals in progress at once, and new reveals can start again once one of them finishes or fails.
In the Wiza help:
Once any of your active reveals finishes (status changes to Finished or Failed), you can reveal more prospects.
Understanding Active Reveals Limits | Wiza Help Center, read 2026-11-12.A list can take longer than normal to finish, depending on what it is enriching, so its contacts can arrive later than usual.
In the Wiza help:
Sometimes, depending on the information you're enriching, a list can take longer than normal to process.
Why is my list processing for so long? | Wiza Help Center, read 2026-11-12.
How do I check it myself?
Check whether Wiza is showing a notice that the account is paused.
In the Wiza help:
Look for the banner at the top of your Wiza dashboard.
Why Is My Account Paused? | Wiza Help Center, read 2026-11-12.If a list is slow to finish, check its source and filters; Wiza says reducing the number of filters can help.
In the Wiza help:
Reducing the number of filters can help.
Why is my list processing for so long? | Wiza Help Center, read 2026-11-12.Leave a slow list running instead of cancelling it, so Wiza's team can look into what is happening.
In the Wiza help:
Keep your list running.
Why is my list processing for so long? | Wiza Help Center, read 2026-11-12.
How does Wiza work with Feder?
- Connect Wiza to Feder and it joins your Interest apps.
- When you connect Wiza, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Wiza, one of your Interest apps. Feder only reads. It never changes anything in Wiza.
What else goes wrong with these numbers?
- Why is Wiza finding fewer valid emails than usual?Wiza
- Why did my Wiza valid email count jump?Wiza
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Wiza help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.