Can you trust the numbers in BetterContact?

What does BetterContact keep track of?

• BetterContact keeps a summary of each request, including how many emails it found that should accept mail.

  In BetterContact's own words: Emails verified as `deliverable`. Get Enrichment Results, read 2026-11-12.

• BetterContact keeps which of its data sources found each email address.

  In BetterContact's own words: Waterfall vendor that found the email address. Get Enrichment Results, read 2026-11-12.

• BetterContact keeps a credit count tied to the valid details it found, not to the number of searches.

  In BetterContact's own words: Credits are consumed per valid data point returned, not per API call and not per provider tried. Credits, read 2026-11-12.

What can make BetterContact's numbers look wrong?

1. As BetterContact's developer docs explain, the same list can be counted in different buckets depending on an account setting, so totals can differ between accounts.

   In BetterContact's own words: `catch_all_safe` / `catch_all_not_safe` only appear when catch-all verification is enabled on the account. Get Enrichment Results, read 2026-11-12.

2. As BetterContact's developer docs say, a repeated request is counted again, so found contacts and credits spent can be double counted.

   In BetterContact's own words: A retried `POST` that had actually succeeded creates a second request and consumes credits twice. Credits, read 2026-11-12.

3. As BetterContact's developer docs explain, a request can stop part way when credits run out, so its counts are incomplete until it resumes.

   In BetterContact's own words: Paused because the account ran out of credits. Request statuses, read 2026-11-12.

How do I check BetterContact's numbers myself?

1. Look at whether each lead was actually enriched before counting it as a new contact.

   In BetterContact's own words: Check this before using the row. Get Enrichment Results, read 2026-11-12.

2. Only count results from a request whose status says it has finished.

   In BetterContact's own words: Always branch on `status`, never on the HTTP status code alone. Request statuses, read 2026-11-12.

How does BetterContact work with Feder?

Connect BetterContact to Feder and it joins your Interest apps. Feder only reads. It never changes anything in BetterContact.

When you connect BetterContact, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.

Other apps that feed Interest

• Jotformform submissions
• Klaviyonew profiles
• Mailchimpclicks on today's sends
• ActiveCampaignnew contacts
• Cal.combookings made
• Intercomnew contacts

Questions owners ask about BetterContact

• Why did BetterContact find fewer emails for my leads?A request can finish while some of its leads were not enriched, so a finished batch does not always mean every lead was found.
• Why did my BetterContact Lead Finder search return fewer leads?A filter value that is not one of BetterContact's accepted values matches nothing and gives no error, so a small typo can empty a search.
• Why did my BetterContact Lead Finder search return more leads than expected?Job function and department point to the same field, so filling in both widens the search instead of narrowing it.

See every connection.

Where do these answers come from?

Everything this page says about BetterContact comes from BetterContact's own pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.