Can you trust the numbers in HeyReach?
HeyReach is a tool for running LinkedIn outreach across many sender accounts, aimed at agencies, sales teams and go-to-market experts who want to reach more leads and book more meetings. Its own help pages give 3 reasons its numbers can look different from what you expect. The first to rule out: Reply counts in HeyReach can trail what has really happened by a few hours, as its help pages say, so the latest replies may not show yet.
Is it broken, or just counted differently?
A number can look wrong because the business changed, or because of how HeyReach counts it. Below is what HeyReach keeps, where its help pages say the numbers can differ, and how to check them yourself.
What does HeyReach keep track of?
HeyReach keeps outreach counts for the whole workspace and for each LinkedIn account doing the outreach.
In HeyReach's own words:
The Dashboard has two distinct panels: Workspace performance and Senders performance.
Dashboard overview, read 2026-11-12.HeyReach labels leads by their first reply to a campaign message or InMail, for example as interested or not interested.
In HeyReach's own words:
Auto-Tag automatically classifies leads based on their first reply to a campaign message or InMail.
Auto-Tag: Automatic lead classification in HeyReach, read 2026-11-12.
What can make HeyReach's numbers look wrong?
Reply counts in HeyReach can trail what has really happened by a few hours, as its help pages say, so the latest replies may not show yet.
In HeyReach's own words:
It may take a few hours for the report to update, particularly for the Total LinkedIn Replies action (message replies).
Sender Performance metrics are not updated., read 2026-11-12.Replies to conversations started outside a campaign get no tag, as HeyReach's help pages explain, so a count of interested leads can leave some people out.
In HeyReach's own words:
Replies from conversations started outside of a campaign (e.g., direct Unibox messages) do not trigger auto-tagging.
Auto-Tag: Automatic lead classification in HeyReach, read 2026-11-12.A lead shows only their newest tag, as HeyReach's help pages say, so a lead who answered two campaigns can carry a label from a different campaign than the one being looked at.
In HeyReach's own words:
The most recently generated auto-tag within the workspace is always the one displayed, regardless of which campaign it came from.
Auto-Tag: Automatic lead classification in HeyReach, read 2026-11-12.
How do I check HeyReach's numbers myself?
Filtering HeyReach's campaign table by campaign or by LinkedIn account shows which part of the outreach each number comes from.
In HeyReach's own words:
You can also search by keyword or filter according to specific campaigns or senders.
Dashboard overview, read 2026-11-12.Downloading HeyReach's lead list as a CSV file shows the full tag details for every lead, whichever campaign produced the tag, so labels can be counted line by line.
In HeyReach's own words:
Use the Lead List CSV export to see the full auto-tag details for all leads regardless of which campaign generated it.
Auto-Tag: Automatic lead classification in HeyReach, read 2026-11-12.
How does HeyReach work with Feder?
Connect HeyReach to Feder and it joins your Reach apps. Feder only reads. It never changes anything in HeyReach.
When you connect HeyReach, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Other apps that feed Reach
- Google Search Consoleclicks and impressions in Google Search
- YouTubechannel views
- Mailchimpcampaign emails sent
- ActiveCampaignactive contacts
- Brevocampaign emails sent
- Intercomcontacts
Questions owners ask about HeyReach
- Why did HeyReach send fewer connection requests?When a sender reaches LinkedIn's weekly limit, HeyReach can pause its connection requests until the limit resets at the start of the next week.
- Why are fewer HeyReach messages going out than connections accepted?If a sequence waits only a short time for an acceptance, leads who accept later can miss the message step, so messages can trail acceptances.
- Why did one of my HeyReach senders stop sending?HeyReach names an expired LinkedIn session as the most common reason a sender drops its connection, and a sender that is not connected does no outreach.
Where do these answers come from?
Everything this page says about HeyReach comes from HeyReach's own pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.
Know the day a number breaks, not the month after.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.