Are the wins in ShipBob still coming in?
Feder reads orders received from ShipBob and feeds the Wins signal. It only reads. It never changes anything in ShipBob.
Did orders in ShipBob drop today?
Feder reads the orders ShipBob recorded each day. Supported readings are compared with your own history, and when there is enough history to judge a change, Feder says what needs a look.
What does a ShipBob reading look like?
Feder reads the orders ShipBob recorded each day. Supported readings are compared with your own history, and when there is enough history to judge a change, Feder says what needs a look.
usual 34 to 48
What Feder would say Orders received in ShipBob came to 46 this week, inside your usual 34 to 48. Nothing to do.
Example numbers, made up to show the reading. They are not from a real business.
What does Feder read from ShipBob?
- Orders receivedFeeds Wins
Counted for each day.
Researched from ShipBob's own reference. See the reference.
How Feder counts it
- Wins counts the orders ShipBob received that day.
- The day is when ShipBob got the order, which can be later than when the customer placed it.
- Money is not read from ShipBob: it fulfils orders, so revenue comes from your store platform.
How do I connect ShipBob to Feder?
In ShipBob, make a new API key just for Feder. If ShipBob lets you choose, make it read-only. Press Connect. A secure window opens just for ShipBob. Paste in what it asks for. Feder checks it straight away and shows Connected when the check passes.
When you connect ShipBob, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
What does Feder check on ShipBob's numbers?
- A day the app did not report shows as Not read. It is never shown as zero.
- A read that fails, or comes back in the wrong shape, is a failed read. It is never counted as zero.
- When a day fills a whole page of results, the count reads "at least" that many, so a busy day is never undercounted in silence.
Where does ShipBob sit in Feder?
ShipBob lives with the Wins connections, under Orders and fulfilment. See every connection.
- Shippoorders placed
- Shipstationorders received
- Privesubscription orders
- Skiosubscription orders
Questions owners ask about ShipBob
- Why did my ShipBob order count suddenly jump?Not every ShipBob order is a direct-to-consumer sale: dropship and wholesale (B2B) are order types too, so a run of retailer orders can lift the count.
- Why are my orders not coming into ShipBob?An order sent without the address details ShipBob requires can fail to come in.
- Why don't my ShipBob orders match my shipments?One order can go out as several shipments, so shipment counts can run higher than order counts.