Why did my BILL payments received suddenly jump?
The BILL help pages give 4 common reasons. The first to rule out: Recurring invoices are made to collect regular payments, so payments can bunch up around the days those invoices go out.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the BILL help pages give, and how to check each one yourself.
What causes it?
Recurring invoices are made to collect regular payments, so payments can bunch up around the days those invoices go out.
In the BILL help:
Recurring invoices are identical invoices created to receive periodic payments from a customer.
Accounts Receivable (AR), read 2026-11-12.When you charge customers who have given authorization, funds come straight from their bank accounts, so charging several at once can bring in several payments together.
In the BILL help:
Funds are withdrawn from the authorized customer bank account.
Accounts Receivable (AR), read 2026-11-12.Customers can pay straight from an invoice's payment link without a BILL account, so sending a batch of invoices can bring a quick run of payments.
In the BILL help:
With this link, the customer can complete the invoice payment without the need to set up a BILL account.
Invoices, read 2026-11-12.Turning on another payment method gives customers one more way to pay from the invoice link, which can lift the number of payments.
In the BILL help:
When a payment method is enabled, it is available to the customer as a payment method with the invoice payment link.
Invoices, read 2026-11-12.
How do I check it myself?
Use the payment receipts for the days of the jump to match each payment to its invoice.
In the BILL help:
When a customer payment is made with the invoice payment link, BILL sends a payment receipt to the provided email address.
Invoices, read 2026-11-12.Check which customers you have authorization to charge, since that is off by default.
In the BILL help:
By default, your organization is not authorized to charge a customer.
Set charge customer authorization, read 2026-11-12.
How would I know the day it starts?
- Feder reads the payments you received in BILL each day, both how many and how much, and compares each day with your own history.
- It tells you when payments received go quiet or either number moves outside its usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Bill (Connect API), which feeds Wins. Feder only reads. It never changes anything in Bill (Connect API).
What else goes wrong with these numbers?
- Why don't my BILL payments received match my invoices?BILL
- Why did my BILL payments received drop?BILL
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the BILL help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.