Why did a company's visits disappear from Leadfeeder?
The Leadfeeder help pages give 4 common reasons. The first to rule out: When someone hides a company, Leadfeeder removes that company's earlier visit details and history, so its past visits can drop out of your numbers.
What causes it?
When someone hides a company, Leadfeeder removes that company's earlier visit details and history, so its past visits can drop out of your numbers.
In the Leadfeeder help:
Hiding a company will delete all earlier visit details and historical data of that company.
Hiding and Unhiding Companies, read 2026-11-12.Hiding applies to the whole account, so a company one teammate hides can disappear for everyone else too.
In the Leadfeeder help:
Please, also note that if you hide a company from your feed, it will automatically be hidden from all of your company's Web Visiots users, too.
Hiding and Unhiding Companies, read 2026-11-12.Leadfeeder explains that unhiding a company may not bring it back, because the identified company may have been removed from its database in the meantime.
In the Leadfeeder help:
If you hide a company and unhide it later, the identified company may have been removed from our database and may not show up in your account, regardless of the company visiting your company again.
Hiding and Unhiding Companies, read 2026-11-12.Companies that are themselves internet providers can be treated as ISPs, which Leadfeeder explains can make visits from their own staff harder to recognise.
In the Leadfeeder help:
Usually, internet companies are tracked as ISPs within Web Visitors because they create a lot of automated traffic and so it might be harder to recognise visits from their employees.
What Are ISPs and Why is Web Visitors Blocking Them?, read 2026-11-12.
How do I check it myself?
Look in your hidden companies list to see whether the company was hidden, and unhide it if that was a mistake.
In the Leadfeeder help:
Navigate to Account Settings > Hidden Companies, find the company you wish to unhide and click Unhide Company
Hiding and Unhiding Companies, read 2026-11-12.If the company is missing from one feed only, check whether that feed filters on an old domain or page address after a change to your site.
In the Leadfeeder help:
Look for custom feeds that filter on an old domain or URL structure, and automations that send to an old email address.
What happens if I change my website?, read 2026-11-12.
How does Leadfeeder work with Feder?
- Connect Leadfeeder to Feder and it joins your Visits apps.
- When you connect Leadfeeder, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Leadfeeder, one of your Visits apps. Feder only reads. It never changes anything in Leadfeeder.
What else goes wrong with these numbers?
- Why does Leadfeeder identify so few of our website visitors?Leadfeeder
- Why did Leadfeeder suddenly show fewer website visits?Leadfeeder
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Leadfeeder help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.