Why did a deal disappear from my Lightfield pipeline?

The Lightfield help pages give 3 common reasons. The first to rule out: A deal that someone deleted leaves the pipeline, though Lightfield keeps it among deleted items, where it can be found again.

Wins · Are they booking and buying?

Is it broken, or just quiet?

A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Lightfield help pages give, and how to check each one yourself.

What causes it?

  1. A deal that someone deleted leaves the pipeline, though Lightfield keeps it among deleted items, where it can be found again.

    In the Lightfield help: Once you delete a record, the record is removed from the CRM, but can be found under Deleted Items. Section 2A: How Records Get Into Your CRM, read 2026-11-12.

  2. A filtered view, such as one for a single stage, changes as deals move, so a deal can leave the view when its stage or another filtered field changes.

    In the Lightfield help: That view updates in real time as deals move through the pipeline. Lists, Exports & Filtering, read 2026-11-12.

  3. When duplicate accounts are merged, their deals are kept and moved to the account that remains, so a deal can turn up under a different account.

    In the Lightfield help: Linked opportunities are kept and re-pointed to the surviving account rather than lost. Merging and de-duplicating records, read 2026-11-12.

How do I check it myself?

  1. Look in your deleted items for the missing deal, and restore it if it was removed by mistake.

    In the Lightfield help: Users can delete permanently from there or restore it. Section 2A: How Records Get Into Your CRM, read 2026-11-12.

  2. Export your opportunities to see every deal with its fields and the records it links to, then compare that with the view you were reading.

    In the Lightfield help: Exports include all standard and custom field values, plus reference columns for related records Lists, Exports & Filtering, read 2026-11-12.

How does Lightfield work with Feder?

  • Connect Lightfield to Feder and it joins your Wins apps.
  • When you connect Lightfield, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.

Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.

See whether you can trust the numbers in Lightfield, one of your Wins apps. Feder only reads. It never changes anything in Lightfield.

Where do these answers come from?

Every cause and check on this page comes from the Lightfield help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.

Know the day a number breaks, not the month after.