Why can't I see all of my team's won deals in Pipedrive?
The Pipedrive help pages give 5 common reasons. The first to rule out: When a won deal is missing for one person but not another, Pipedrive explains that it is usually because of who is allowed to see it.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Pipedrive help pages give, and how to check each one yourself.
What causes it?
When a won deal is missing for one person but not another, Pipedrive explains that it is usually because of who is allowed to see it.
In the Pipedrive help:
If a deal isn’t visible in Pipedrive, it’s usually due to visibility or permission settings.
Why can't I see a deal in Pipedrive?, read 2026-11-12.If you do not have access to a pipeline, you will not see any of its deals, including the ones that were won.
In the Pipedrive help:
Therefore, any deals inside that pipeline will be hidden from you.
Why can't I see a deal in Pipedrive?, read 2026-11-12.A single deal can be set so that only certain people or groups can see it.
In the Pipedrive help:
Depending on the selected option, the deal may be visible only to specific users or groups.
Why can't I see a deal in Pipedrive?, read 2026-11-12.Reports in Insights follow the same visibility rules, so two people can see different won deal totals in the same report.
In the Pipedrive help:
that rule applies to their Insights as well.
Insights: visibility and permissions, read 2026-11-12.Depending on a user's permissions, Insights can show them only their own deals rather than the whole team's.
In the Pipedrive help:
With one or both permissions disabled users will only see their own data in Insights.
Insights: visibility and permissions, read 2026-11-12.
How do I check it myself?
Check that you can open the pipeline the missing won deals belong to.
In the Pipedrive help:
First, confirm that you can access the pipeline where the deal is located.
Why can't I see a deal in Pipedrive?, read 2026-11-12.If you only need to see a few won deals, ask their owner whether you can follow them, since followers can see deals that are otherwise hidden.
In the Pipedrive help:
Followers can see deals even if they’re otherwise restricted.
Why can't I see a deal in Pipedrive?, read 2026-11-12.Ask someone with full deals access to compare the won deal count they see with yours.
In the Pipedrive help:
Users that have deals admin access will have full visibility of all deals and leads
Insights: visibility and permissions, read 2026-11-12.
How would I know the day it starts?
- Feder reads how many deals were won in Pipedrive each day and compares each day with your own history.
- It tells you when deals won go quiet or move outside their usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Pipedrive, which feeds Wins. Feder only reads. It never changes anything in Pipedrive.
What else goes wrong with these numbers?
- Why did my won deals disappear in Pipedrive?Pipedrive
- Why doesn't my Pipedrive won deals report match?Pipedrive
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Pipedrive help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.