Why don't my Pleo expense totals match my accounting?
The Pleo help pages give 4 common reasons. The first to rule out: Expenses submitted after month end can land in a later period, so a month's total can look low until late claims are handled.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Pleo help pages give, and how to check each one yourself.
What causes it?
Expenses submitted after month end can land in a later period, so a month's total can look low until late claims are handled.
In the Pleo help:
Decide how you want to handle late submissions and apply the rule consistently:
Month end checklist, read 2026-11-12.If mappings change or items are corrected after export, the accounting side can need a reversal and repost, so the two totals can differ until that is done.
In the Pleo help:
If you change mappings or correct items after export, you may need to reverse and repost in your accounting system
Month end checklist, read 2026-11-12.The reimbursement report covers reimbursement activity only, so its total is smaller than a full account report.
In the Pleo help:
Use the reimbursement report when you only need reimbursement activity, including:
Download expense reports, read 2026-11-12.Some expenses can be held back when settling reimbursements, so part of an employee's balance can stay open until a later payout.
In the Pleo help:
Deselect any expenses you want to exclude and settle later
Settle employee reimbursements, read 2026-11-12.
How do I check it myself?
Set the same date range, account and review status on each report you compare, since several filters can be applied together.
In the Pleo help:
You can apply more than one filter at the same time (for example: date range and account and review status)
Download expense reports, read 2026-11-12.When you need more than one account or value from the same filter, download a report for each and add them up.
In the Pleo help:
If you need multiple values from the same filter type, download a separate report for each value
Download expense reports, read 2026-11-12.
How does Pleo work with Feder?
- Connect Pleo to Feder and it joins your Money apps.
- When you connect Pleo, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Pleo, one of your Money apps. Feder only reads. It never changes anything in Pleo.
What else goes wrong with these numbers?
- Why did card spending suddenly drop in Pleo?Pleo
- Why does the same card payment show up twice in Pleo?Pleo
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Pleo help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.