Why is my Squarespace payout lower than my sales?
The Squarespace help pages give 4 common reasons. The first to rule out: If you are paid through Squarespace Payments, fees, refunds and chargebacks are part of each payout, so a payout can be smaller than the sales behind it.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Squarespace help pages give, and how to check each one yourself.
What causes it?
If you are paid through Squarespace Payments, fees, refunds and chargebacks are part of each payout, so a payout can be smaller than the sales behind it.
In the Squarespace help:
The payout summary includes charges, fees, refunds, and chargebacks.
Track and manage your Squarespace Payments payouts – Squarespace Help Center, read 2026-11-12.A payout holds only transactions that have finished processing and are available, so recent sales can land in a later payout.
In the Squarespace help:
Your payout amount depends on when transactions are done processing and available in your account.
Track and manage your Squarespace Payments payouts – Squarespace Help Center, read 2026-11-12.Payouts can be delayed by regional bank holidays, account status, or holds and reviews for risk.
In the Squarespace help:
Payouts may be delayed due to regional bank holidays, account status, or risk-related holds and reviews.
Track and manage your Squarespace Payments payouts – Squarespace Help Center, read 2026-11-12.A payout is not sent until your available funds reach the minimum required, so small amounts can wait for a later payout.
In the Squarespace help:
Payouts wont send until your available funds meet the minimum requirement.
Track and manage your Squarespace Payments payouts – Squarespace Help Center, read 2026-11-12.
How do I check it myself?
If funds are late, check for a payout hold or a problem with the bank connection.
In the Squarespace help:
If your funds are delayed, check for a payout hold or a bank connection issue.
Track and manage your Squarespace Payments payouts – Squarespace Help Center, read 2026-11-12.If a payout shows as sent but has not arrived, ask your bank.
In the Squarespace help:
Contact your bank if you haven’t received a payout sent.
Track and manage your Squarespace Payments payouts – Squarespace Help Center, read 2026-11-12.
How does Squarespace work with Feder?
- Connect Squarespace to Feder and it joins your Money apps.
- When you connect Squarespace, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Squarespace, one of your Money apps. Feder only reads. It never changes anything in Squarespace.
What else goes wrong with these numbers?
- Why did my revenue drop in Squarespace analytics?Squarespace
- Why don't my Squarespace sales match my accounting export?Squarespace
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Squarespace help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.