Why is a store missing from Store Leads?

The Store Leads help pages give 3 common reasons. The first to rule out: Store Leads finds and adds most ecommerce domains on its own, which leaves room for some to be missing.

What causes it?

  1. Store Leads finds and adds most ecommerce domains on its own, which leaves room for some to be missing.

    In the Store Leads help: Store Leads automatically discovers and includes most ecommerce domains in our database. Add A Site To Our Database, read 2026-11-12.

  2. A store is most often missed when it runs on a custom or headless setup.

    In the Store Leads help: This typically happens if the site uses a custom (or headless) ecommerce implementation Add A Site To Our Database, read 2026-11-12.

  3. If your plan includes product search, it covers only standard Shopify stores, so other stores do not appear in those results.

    In the Store Leads help: Product search is only available for standard Shopify stores and is only available on the Enterprise plan. Calculated Values, read 2026-11-12.

How do I check it myself?

  1. If you have a paid account, you can ask for a missing site to be added through the browser extension.

    In the Store Leads help: Request Inclusion in the Chrome Extension. Add A Site To Our Database, read 2026-11-12.

  2. Check the list of platforms, apps and technologies Store Leads supports to see whether the store's setup is covered.

    In the Store Leads help: Here is a full list of all platforms, apps and technologies that we support. Frequently Asked Questions, read 2026-11-12.

How does Store Leads work with Feder?

  • Connect Store Leads to Feder and it joins your Interest apps.
  • When you connect Store Leads, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.

Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.

See whether you can trust the numbers in Store Leads, one of your Interest apps. Feder only reads. It never changes anything in Store Leads.

Where do these answers come from?

Every cause and check on this page comes from the Store Leads help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.

Know the day a number breaks, not the month after.