Why don't my Upsales Sales board and Report centre show the same sales?
The Upsales help pages give 4 common reasons. The first to rule out: If a stage has been excluded, its sales stay on the Sales board but are left out of the data, so the two can disagree.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Upsales help pages give, and how to check each one yourself.
What causes it?
If a stage has been excluded, its sales stay on the Sales board but are left out of the data, so the two can disagree.
In the Upsales help:
The stage's data is now excluded, and it will still display on the Sales board.
How to import sales data when working with stages, read 2026-11-12.The Sales board brings upcoming first appointments, opportunities and recent orders together in one view.
In the Upsales help:
The Sales Board is your centralised view of all upcoming first appointments, opportunities, and recent orders.
Upsales Sales board, read 2026-11-12.Two people can be looking at different sets of users on the Sales board, so their boards can show different sales.
In the Upsales help:
If you have permission, you can view multiple users or different users on your team.
Upsales Sales board, read 2026-11-12.A dashboard can be built to leave some data out, for any dimension other than custom fields.
In the Upsales help:
You can also build dashboards that exclude data (for all dimensions except custom fields).
Report centre: Overview, read 2026-11-12.
How do I check it myself?
Check which filter each widget is using before comparing its numbers with the Sales board.
In the Upsales help:
To see which filter is applied on a specific widget, use the filter icon on the top right of the widget:
Report centre: Overview, read 2026-11-12.Check the filters set on the dashboard itself, since they reach every widget on it where they can.
In the Upsales help:
Add as many filters as you want and they will apply to all widgets on the dashboard possible.
Report centre: Overview, read 2026-11-12.
How does Upsales work with Feder?
- Connect Upsales to Feder and it joins your Wins apps.
- When you connect Upsales, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Upsales, one of your Wins apps. Feder only reads. It never changes anything in Upsales.
What else goes wrong with these numbers?
- Why did my pipeline value change in Upsales?Upsales
- Why do my Upsales reports still include people who have left the team?Upsales
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Upsales help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.