Why did my Zigpoll survey views drop?

The Zigpoll help pages give 4 common reasons. The first to rule out: If a survey is set to show to a share of visitors, lowering that share lowers views.

What causes it?

  1. If a survey is set to show to a share of visitors, lowering that share lowers views.

    In the Zigpoll help: The percentage of visitors who see your survey. Visitors are picked at random. Targeting Settings, read 2026-11-12.

  2. A survey limited to new or to returning visitors moves with that group's traffic.

    In the Zigpoll help: Shows the survey to first-time visitors only, or to returning visitors only. Targeting Settings, read 2026-11-12.

  3. With a page-view threshold, visitors who view fewer pages than it do not see the survey.

    In the Zigpoll help: Shows a survey only after a visitor has viewed a certain number of pages. Targeting Settings, read 2026-11-12.

  4. A survey set to some devices only is not shown to visitors on the others.

    In the Zigpoll help: Surveys visitors based on their device: mobile, tablet, or desktop. Targeting Settings, read 2026-11-12.

How do I check it myself?

  1. On Shopify, review both the general targeting and the Shopify rules, since a survey shows only when both pass.

    In the Zigpoll help: The general settings and the Shopify rules must both pass. Targeting Settings, read 2026-11-12.

  2. Check the hostnames rule includes every domain your store runs on.

    In the Zigpoll help: Shows a survey only on certain domains, or everywhere except certain domains. Targeting Settings, read 2026-11-12.

How does Zigpoll work with Feder?

  • Connect Zigpoll to Feder and it joins your Interest apps.
  • When you connect Zigpoll, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.

Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.

See whether you can trust the numbers in Zigpoll, one of your Interest apps. Feder only reads. It never changes anything in Zigpoll.

Where do these answers come from?

Every cause and check on this page comes from the Zigpoll help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.

Know the day a number breaks, not the month after.