Why did my won deals drop in Bigin?
The Zoho Bigin help pages give 4 common reasons. The first to rule out: If a stage asks for details before a deal can move on, deals can wait in an earlier stage until someone fills them in.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Zoho Bigin help pages give, and how to check each one yourself.
What causes it?
If a stage asks for details before a deal can move on, deals can wait in an earlier stage until someone fills them in.
In the Zoho Bigin help:
Users must fill the fields mentioned in the rule in order to move the pipeline record to the destination stage.
Stage Transition Rules, read 2026-11-12.Bigin can stop deals being closed from certain stages, so deals have to pass through every step before they count as won.
In the Zoho Bigin help:
You can prevent pipeline records from being closed during specific stages.
Stage Transition Rules, read 2026-11-12.A bulk move can take many deals out of a won stage, or into another pipeline, at once.
In the Zoho Bigin help:
Yes, you can move multiple records in bulk to another stage, sub‑pipeline, or even to a different team pipeline.
Pipelines, Sub-Pipelines, Stages and Stage Transition Rules, read 2026-11-12.A won deal that was deleted moves to the recycle bin and drops out of your deals until it is restored.
In the Zoho Bigin help:
Every record you delete in Bigin account lands in the recycle bin.
Manage Recycle Bin - Bigin, read 2026-11-12.
How do I check it myself?
If you can only see your own deals in a pipeline, you see fewer wins than the whole team made. Ask someone with wider access to compare.
In the Zoho Bigin help:
Participants can only view, edit, or delete the records that they own.
Pipeline permissions, read 2026-11-12.Look in the recycle bin for won deals deleted by mistake, and restore any that should still count.
In the Zoho Bigin help:
You can restore a deleted record back to the original module.
Manage Recycle Bin - Bigin, read 2026-11-12.Check that your won stage has the same name in every pipeline, since a rename can apply to one pipeline only.
In the Zoho Bigin help:
When renaming a stage, you may choose whether the change should apply only to the current sub‑pipeline, or across all pipelines in the account.
Pipelines, Sub-Pipelines, Stages and Stage Transition Rules, read 2026-11-12.
How would I know the day it starts?
- Feder reads your deals won from Zoho Bigin each day and compares each day with your own history.
- It tells you when won deals go quiet or move outside their usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Zoho Bigin, which feeds Wins. Feder only reads. It never changes anything in Zoho Bigin.
What else goes wrong with these numbers?
- Why did won deals disappear after we changed our Bigin pipelines?Zoho Bigin
- Why did my won deals suddenly jump in Bigin?Zoho Bigin
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Zoho Bigin help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.