Why did won deals disappear after we changed our Bigin pipelines?
The Zoho Bigin help pages give 3 common reasons. The first to rule out: Deleting a team pipeline removes the records in it for good, so won deals in that pipeline can drop out of your numbers.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Zoho Bigin help pages give, and how to check each one yourself.
What causes it?
Deleting a team pipeline removes the records in it for good, so won deals in that pipeline can drop out of your numbers.
In the Zoho Bigin help:
Deleting a pipeline permanently deletes the records in it, associated workflows, email templates, tags,
Pipelines, Sub-Pipelines, Stages and Stage Transition Rules, read 2026-11-12.A sub-pipeline can be removed on its own, which can take its deals out of the pipeline you are looking at.
In the Zoho Bigin help:
Yes, sub‑pipelines can be deleted independently.
Pipelines, Sub-Pipelines, Stages and Stage Transition Rules, read 2026-11-12.Replacing or changing stages can change which deals sit in a closed stage, so the won count can shift after pipeline edits.
In the Zoho Bigin help:
Replace one stage with another from a different pipeline.
Pipelines, Sub-Pipelines, Stages and Stage Transition Rules, read 2026-11-12.
How do I check it myself?
Before removing a pipeline, export its records so you keep a copy of its won deals.
In the Zoho Bigin help:
Before deleting, you are advised to export the records.
Pipelines, Sub-Pipelines, Stages and Stage Transition Rules, read 2026-11-12.Check the stages in each pipeline, since each one can have its own closed stages and its own access rules.
In the Zoho Bigin help:
Each pipeline can have its own set of fields, record types, stages, and access permissions.
Pipelines, Sub-Pipelines, Stages and Stage Transition Rules, read 2026-11-12.
How would I know the day it starts?
- Feder reads your deals won from Zoho Bigin each day and compares each day with your own history.
- It tells you when won deals go quiet or move outside their usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Zoho Bigin, which feeds Wins. Feder only reads. It never changes anything in Zoho Bigin.
What else goes wrong with these numbers?
- Why did my won deals drop in Bigin?Zoho Bigin
- Why did my won deals suddenly jump in Bigin?Zoho Bigin
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Zoho Bigin help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.